Building a Custom Legal Operations Platform Instead of Buying One
A prominent Turkish law firm was running their entire client operation through informal channels — WhatsApp messages, email threads, and institutional memory. No case tracking, no financial visibility, no client portal. I replaced all of it with a fully custom legal operations platform built directly into their WordPress infrastructure, covering everything from multilingual lead capture to client-facing case and finance portals — and I continue to run their entire digital operation as their dedicated technical partner.